Privacy Policy

Your Information

We respect your privacy. We may receive personal information when you contact us. We use the personal information you provide to respond to your request or inquiry and in the ordinary course of conducting business. Generally, we use the information that we collect online as follows:

• Personalization
  To tailor content we may send or display on the site, including to offer location customization and personalized help and instructions, and to otherwise personalize your experiences.
  

• Providing support and services
  To provide and operate our Site, communicate with you about your use of the Site, provide troubleshooting and technical support, respond to your inquiries, fulfill potential orders and requests, potentially process your payments, communicate with you, and for similar service and support purposes.
  

• Responding to your requests
  To respond to your inquiries, fulfill your orders and requests, and consider your request or application (e.g., if you have submitted a resume or other application information online or by email, we will use it as part of the application review process).
  

• Newsletters, mailing lists, and direct marketing
  For direct marketing purposes, including to send you newsletters, client alerts, and information we think may interest you. It is never our intention to send you messages that you do not want. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will only send you such messages if you opt-in to receive them. You are invited to opt-out at anytime.
  

• Analytics and improvement
  We may use analytics to better understand how users access and use the Site, and our other products and offerings, and for other research and analytical purposes, such as to evaluate and improve our services and business operations and to develop services and features. Currently these analytics include Google Analytics and Squarespace Analytics.
  

Cookies

Some cookies (not the chocolate chip variety) allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities while using our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future and remove our website from your cache.

Direct Marketing

We may send periodic promotional emails to you. You may quickly opt out of such communications at any time by following the opt-out instructions contained in one of the emails or go the long way about it and email us at fiamguitars@gmail.com. Please note, that if you opt-out of receiving emails and newsletters about recommendations or other information we think may interest you, we may still send you emails about your Fiam account or any services or products you have requested or received from us.

Log Files

Most browsers collect certain information, such as your IP address, device type, screen resolution, operating system version, and internet browser type and version. This information is gathered automatically by them and stored in log files.

Third-Party Analytics

We may also use automated services and applications, such as Squarespace or Google Analytics. We use these tools to gather non-personal data about users to help us improve our services and user experiences. These analytics providers may use cookies and other technologies to perform their services, and may combine the information they collect about you on our Sites with other information they have collected for their own purposes. Our Policy does not cover such uses of data by third parties. We aim to only use services that we like and deem useful.

Third-Party Websites

Our Site and marketing materials may contain links to other sites whose information practices may be different than ours. Visitors should consult these other sites' privacy notices because we have absolutely no control over information that is submitted to, or collected by, these third parties. We do not necessarily endorse any content, products or information on their Site.

Our Partners

If we partner with businesses or organizations for promotions or events we may include links to their sites or their information for marketing purposes.

General Kindness

We do our best to practice discretion. But keep in mind that anything shady, illegal, or downright wrong or rude that you message us about, email, us about, post in comments, etc… is in no way confidential.

California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request and obtain from us a list of what Personal Data (if any) we disclosed to third parties for that third party's direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. This opt-out does not prohibit disclosures made for non-marketing purposes or for purposes of assisting us with our own marketing. Additionally, if you are a registered user under the age of 18 and a resident of California, you may request removal of content you have posted to our website or social media accounts. Please note that making such requests does not ensure complete or comprehensive removal of the content. For example, we may retain the information for our own internal records, and it is also possible that a third party we do not own or control could copy the posting and repost it elsewhere. Under Section 1798.83, we currently do not share any Personal Data with third parties for their direct marketing purposes. At any point that we do decide to share your Personal Data with third parties for their marketing purposes, we will update this Policy and you may opt-out of this Disclosure at any time by submitting a request to:

Email: office@fiamguitars.com
Subject: Attention Layla — My California Privacy Rights

Change is Inevitable

We reserve the right to revise this Policy or any part of it from time to time. Please feel free to review the Policy periodically for changes. If we make material changes, we will endeavor to provide notice ahead of such changes, such as by email from office@fiamguitars.com or through a notice on fiamguitars.com